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Exciting news! (updated Aug 20 2015)
For our customers in Okotoks, Express Computer is now only a phone call away...
Our courtesy pick up/drop off now includes Okotoks!
A few words from Granville from our Facebook page:
"Express Computer Store has been in the current retail format for almost 22 years. With most of you, we have been friends for as long as I can remember. Some might even remember the tiny 700 sq ft space on Macleod and 75th Ave where we first started out. This year, Express Computer will be entering into another new chapter. Starting from July 2014, we will be moving away from the retail side of things and will become a mobile company. An overwhelming number of friends who took part in our survey clearly indicated that it indeed would be a welcome transformation, so we are taking this bold move, despite some uncertainties deep in my heart.
For our friends who had not taken our survey, very little will change; we will still be building computers, selling laptops and printers, and of course we will still do service and repair. Instead of you bringing in your sick puppies to my shop, we will come to you instead, on site, to look after the problem. Majority of the case, we will bring your system back to our home office, and will return the computer to you when the repair is done, free of charge, as long as you are within city limit. For those who live outside of Calgary, just call us and we will figure something out. Free local delivery will be included in every new system purchase. And yes, that (unfortunately) means you won't be able to bring us coffee and donuts and ice-cream any more!
We believe this change will bring us to an even higher level of quality and services and we are super excited about it! We have a few plans in place in order to make the transition as seamless as possible; you should see no disruption in our services at all. Our phone number and email won't change and you will be able to text us as well shortly before the transition is fully done!
In the meantime, swing by and check out our moving sale; we are putting all the retail merchandise on sale!
See you around,
Granville and the team.
May 29 2014"
More from Granville from our Facebook page:
"Thank you so much for all your visits and phone calls in the past few weeks regarding our move... it is so encouraging! We are so overwhelmed by your positive feedback and support; it is so heart-warming! We are getting close to get everything done and we will be operating in our new format starting mid next week (July 02 2014). Remember, free pick up and delivery! In the meantime, please bear with us for the occasional hiccups; it is hard to stay 100% organized during this time! Also, we will be closed this Saturday (June 28 2014) and next Monday (June 30 2014) for the final clean up. Thank you all!"
June 26 2014
Updates: New format starts on July 02 2014. Remember, pick up and delivery within Calgary and Okotoks are always free for all service work and new system purchases!
We have gone through major changes to serve you better...
After 22 years in a retail format and 17 years in our previous Southland Crossing location, it is time for a change to serve you better!
Express Computer has gone mobile starting from July 2014
By moving away from retail, Granville and his team are aiming to provide you with even faster and more personal service. We are going to provide free pick up and delivery within city limit for all repair! New system purchases will include free delivery as well! Please call us for details.